Last updated: 24 November 2025
1. Introduction
Welcome to KNA Africa.
We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website or our services.
By accessing or using our website, you agree to the terms outlined in this policy.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information when you contact us, complete a form, or use our services:
- Full name
- Email address
- Phone number
- Business or company name
- Project details or requirements
- Billing and invoicing information (where applicable)
2.2 Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited
- Time spent on pages
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries
- To provide website development or related services
- To send quotes, invoices, and project updates
- To improve our website and service offerings
- To send marketing or promotional content (only with your consent)
- To comply with legal obligations
4. Cookies and Tracking Technologies
Our website uses cookies to:
- Enhance user experience
- Analyze website traffic
- Remember preferences and improve functionality
You can modify your browser settings to refuse cookies, though some parts of the site may not function properly without them.
5. How We Share Your Information
We do not sell your personal information.
We may share your information with:
- Trusted service providers, such as hosting companies, payment processors, or analytics platforms
- Third parties where legally required to comply with laws, regulations, or court orders
All third-party providers are required to keep your information secure and confidential.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no internet transmission is completely secure; use the website at your own risk.
7. Data Retention
We retain your information only for as long as necessary to:
- Fulfill the purposes described in this policy
- Comply with legal, taxation, and reporting obligations
8. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Correct or update your information
- Request deletion of your data
- Withdraw consent for marketing
- Object to certain data processing activities
To exercise your rights, contact us at info@knaafrica.com.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the content or privacy practices of these third-party sites.
10. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
KNA Africa
Email: info@knaafrica.com
Website: www.knaafrica.com